The Process of Downloading Source Images in FTM 2010-2024

Users of Family Tree Maker (FTM) can add priceless source photos to their family tree, including historical documents, certificates, and census records. Between FTM 2010 and FTM 2024, downloading and appropriately storing these photos will guarantee that your study remains comprehensive, easily accessible, and structured. Whether you're handling files locally or synchronizing from Ancestry, knowing how source image downloads operate will help you avoid missing media and broken links.

Why Source Images Matter

Source photographs serve as evidence of your research and are more than just pictures. Military records, immigration records, and birth certificates give your family history more legitimacy and nuance. You can access these photographs at any time, even without an internet connection, as long as they are downloaded and properly connected in FTM.

In the event that internet records are inaccessible, having media files saved on your PC also guards against data loss. A well-organized media folder guarantees that each member of your tree has reliable documentation.

How to Download Source Images from Ancestry

It's common for source photographs to download automatically when you sync your tree with Ancestry. To ensure that everything is transferred properly:

1.    After logging into your Ancestry account, choose Family Tree Maker.
2.    Launch a TreeSync instance.
3.    Let the sync finish without any interruptions.
4.    Verify that photos appear in the Media workspace.

You might need to choose the option to sync media files again in order to redownload media if images are missing.

Managing Media Files in FTM

The media folder in your tree contains all of the downloaded source images. The secret to preventing mistakes is to keep this folder orderly. Renaming or relocating files outside of FTM should be avoided, as this may result in broken links. Instead, correctly rename, classify, or link files using FTM's integrated media management capabilities.

Using media to support your tree is also a good idea. To keep your source photos and tree data safe, select the backup option that includes media files.

Troubleshooting Missing Source Images

Occasionally, file path changes, internet problems, or interrupted sync sessions cause source pictures to not download. Restoring from a backup or doing a media sync again frequently fixes the problem. Verifying the location of your media folder in the FTM settings will assist in determining the issue if files are still not appearing.

For dependable direction and detailed help with downloading, syncing, or restoring source pictures in Family Tree Maker, call our knowledgeable support team at +1-888-257-3335.

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